Frequently Asked Questions
What amenities does Waterford Hills offer?
Residents enjoy amenities including a swimming pool, fitness center, outdoor grilling areas, and landscaped community spaces.
Do apartments include washers and dryers?
Many apartment homes at Waterford Hills include in unit washers and dryers for added convenience.
Do apartments have patios or balconies?
Select apartments include private patios or balconies providing extra living space.
Where is Waterford Hills located?
Waterford Hills is located in Charlotte, North Carolina with convenient access to major highways and everyday conveniences.
Are there restaurants and shopping nearby?
Yes residents enjoy convenient access to shopping centers, restaurants, grocery stores, and entertainment options throughout Charlotte.
Can I renew my lease at Waterford Hills?
Yes renewal options are typically provided before your lease expires and the leasing office can review available terms.
Can I transfer to another apartment within the community?
Internal transfers may be available depending on availability and timing. Please contact the leasing office for details.
Is parking available at Waterford Hills?
Surface parking is available for residents and guests throughout the community.
How do I submit a maintenance request?
Maintenance requests can be submitted through the resident portal or by contacting the leasing office.
Do you offer emergency maintenance?
Yes Waterford Hills provides emergency maintenance services 24 hours a day for urgent issues.
Do I need an appointment to tour Waterford Hills Apartments?
Walk-ins are welcome at Waterford Hills though we recommend scheduling a tour to ensure a team member is available to assist you. Please bring a valid photo ID if you are 18 or older.
What lease terms are available at Waterford Hills?
Waterford Hills offers flexible lease terms typically ranging from 4 to 18 months depending on availability.
How do I apply for an apartment at Waterford Hills?
You can apply online through the Waterford Hills Apartments website or visit the leasing office for assistance with your application.
What floor plans are available at Waterford Hills?
Waterford Hills offers spacious one and two bedroom apartment homes designed for comfort and everyday convenience.
Why do apartment prices vary?
Pricing may vary based on floor plan type, lease term, apartment location within the community, and interior upgrades.
How much income do I need to qualify?
Applicants generally should have a monthly income equal to about three times the rent. Contact the leasing office for full qualification details.
When is rent due each month?
Rent is due on the first day of each month and can be paid through the online resident portal.
Can I pay rent online?
Yes residents can make rent payments online and manage their account through the resident portal.
What utilities are residents responsible for?
Utilities may vary by apartment home. The leasing office can provide a full breakdown before move in.
How much notice is required before moving out?
Residents must provide a 60 day written notice prior to the end of their lease.
Is Waterford Hills pet friendly?
Yes Waterford Hills is a pet friendly community that welcomes up to two pets per apartment home. Contact the leasing office for details about fees and breed restrictions.
Is Waterford Hills a smoke free community?
Yes Waterford Hills is a smoke free community. Designated smoking stations are located throughout the property.